Shipping policy
Processing Times
All orders are custom-made and processed within 3–7 business days. Please note that processing times may vary during peak holiday seasons.
Shipping Times
- Canada: 5–10 business days
- United States: 7–14 business days
- International: 10–21 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order is shipped, you will receive a tracking number to monitor your package's journey.
Lost or Delayed Packages
Ink & Charms Designs is not responsible for delays caused by carriers or customs. If your package is lost, please contact us at [your email] so we can assist you in filing a claim.
Returns and Exchanges
Due to the custom nature of our products, we do not accept returns or exchanges. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery for a resolution.